Frequently Asked Questions

Last updated June 28.

Current corona regulations

From February 25, it is no longer mandatory to keep 1.5 meters distance from others. You are also not required to wear a face mask or show a Corona admission certificate at the entrance. 

It is however still necessary to reserve a start time for your visit. Only ARTIS-Members, -Friends and Society Members do not need to reserve.

How and when can I buy tickets?

You can reserve a start time/purchase a ticket online at  dagtickets.artis.nl .

How many people can I visit Micropia with?

You may visit Micropia with as many people as you wish. 

Opening times and prices

What are the opening hours?

 Micropia is open everyday from 10 am to 5 pm. 

How long can my visit take with a start time/reservation?

You can stay as long as you like. However, we assume your visit will take around 1.5 hours.

What are the ticket prices?

Have a look at this page for all information regarding ticket prices.

Can I buy a combi-ticket for ARTIS and Micropia?

Yes, you can now also buy combi-tickets for ARTIS and Micropia. Reserve your start time at dagtickets.artis.nl .

I am a student, can I go to Micropia with a student discount?*

It is possible again to visit Micropia with a discount. Book your ticket for both ARTIS and Micropia and bring you student card with you. 

*From 1 January 2021, all students of Dutch educational institutions may visit Micropia upon presentation of their student card with photo and proof of enrolment. The rates for students for ARTIS and Micropia are listed here .

I have a Museumcard/ IAmsterdam card, can I use it now?

Yes, visitors with a Museumcard/IAmsterdam card can use this. However: you will have to rmake a reservation at dagtickets.artis.nl . Click on 'I already have a ticket' and chose the venue 'Micropia'. Then you click on 'Time slot ticketholder' to reserve a time slot.

I have a discount card for Micropia, can I use it now?

It is possible again to visit Micropia with a discount. Please note: it is obligatory to make a reservation via  dagtickets.artis.nl . Click on 'I already have a ticket' and chose the venue 'Micropia'. Then you click on 'Time slot ticketholder' to reserve a time slot. Before your visit, visit the box office to confirm your discount, and pay the remaining amount. After this, you can visit Micropia. You'll have to be able to show your proof of registration at the entrance.

Entrance tickets and start times

 

Why do I have to make a reservation?

Reserving a start time is mandatory. In this way we can regulate the maximum amount of visitors and therefore ensure that everyone's visit to Micropia is safe and responsible.

For whom do I have to make a reservation?

All visitors to Micropia will require a reservation. Except for ARTIS-members, -friends and -club members, who no longer need to reserve a start time; they can always enter on presentation of their pass. Please also make a reservation for infants aged 0–12 .

Is it also possible to make a reservation at the ticket booth and enter straight away?

No, reserving is only possible online. You can make a reservation at dagtickets.artis.nl

When can I enter with a reservation?

You can enter Micropia with a start time in between the time span of 15 minutes, there is no timelimit to your visit. 

I'm not a member, but I do have a ticket for Micropia and would like to visit. Can I reserve a start time as well?

You can make a reservation at dagtickets.artis.nl . Please note: it is obligatory to make a reservation via  dagtickets.artis.nl . Click on 'I already have a ticket' and chose the venue 'Micropia'. Then you click on 'Time slot ticketholder' to reserve a time slot. Before your visit, visit the box office to confirm your discount, and pay the remaining amount. After this, you can visit Micropia. You'll have to be able to show your proof of registration at the entrance.

I've made a reservation, but won't be able to make it. Can I cancel?

You can cancel your reservation up to 24 hours in advance. When you cancel your reservation later than these 24 hours, you're at risk to pay €2.50 for the cost of a start time that can't be used anymore. You can cancel by clicking on this link and fill in the contact form. After you complete and send this form, the cancellation is final. We can't reschedule your reservation. If you want to visit ARTIS or Micropia at another day or time, you'll have to make a new reservation yourself.

 

Visit, safety and hygiene

 

What extra hygiene measures will Micropia take?

Micropia complies with the safety regulations mandated by the RIVM. The cleaners will carry out more daily cleaning rounds, we have installed extra hand-washing stations and disinfectant is available.

Where can I park my car or bicycle?

There are certain bike spots available next to Micropia to park your bike. At the beginning of the ARTIS car park are various spaces for your bike available. If you park you bike in other spots, you’re at risk that your bike will be removed.

Where can I find the entrance?

You can find the entrance at the original spot at the Artisplein. You can find the map  with the entrance here.

Is the car park open as usual?

The car park is open. You can only validate your day tarif parking ticket at the cargo bike next to the exit near the flamingos. You can no longer pay at the ticket office or in the shop. The payment machine on the forecourt is also open again.

Where can I pay for my parking ticket?

You can only pay by the cargo bike next to the exit near the flamingos and Artisplein. You can no longer pay at the ticket office or in the shop. The payment machine on the forecourt is open again.

Is there a coat check/ are the lockers available?

Lockers are available for your coat and luggage.

Can we visit the museum shop?

Yes, you can visit the museum shop.

Are the toilets accessible?

Toilets are accessible to visitors in all areas. 

Are there any installments concerning the coronavirus at Micropia?

Since fall 2020, Micropia has a museum exhibit 'Corona goes viral'. With this display, Micropia wants to provide background information on the current corona pandemic. Have a look at this  page for more information about the exhibit. There are also glass modelsof other well-known viruses like the hiv-virus of the adeno-virus (a cold-virus qhich has the same shape of the coronavirus) present on the ground floor of the museum. These glass models were made by Luke Jerram, a british visual artist.